80jilli Privacy Policy: How We Handle Your information
This policy explains what personal data 80jilli collects when you register, log in, transact through GCash, Maya or GrabPay, and browse the lobby. We keep this document current so you always know what we hold, why we hold it, and what actions you can take about it. Access and availability depend on local law and eligible regions.
Account data handled under this policy
GCash, Maya, GrabPay transactions covered
Your rights clearly stated
Contact path included
POLICY POSTURE
What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — name, contact information and identity verification documents where required by applicable rules. Once you are logged in, we record activity such as session timestamps, game interactions and wallet transactions. Payment context data — for example, the e-wallet type used (GCash, Maya or GrabPay) and transaction reference numbers — is logged to match deposits and withdrawals to the correct account wallet. We do not store full card numbers or complete mobile-wallet credentials on our servers; that processing is handled by the payment provider's own secured environment. We also collect technical data automatically: device type, browser session identifiers and connection metadata used to detect unusual access patterns and maintain account security. Cookies and similar local storage tokens are used to keep you logged in and to remember your lobby position. You can manage cookie preferences through your browser's own settings. The legal basis for processing depends on the jurisdiction in which you access the platform; where local law governs the relationship, that law's requirements take precedence. If you have questions about the specific legal basis applied to your account, contact us using the path in the Support section below.
GCash
Transaction reference data linked to your GCash deposits and withdrawals is held in your account record for reconciliation and dispute handling.
Maya
Maya transfer logs are retained as long as your account is active and for the period required by applicable rules after closure.
GrabPay
GrabPay payment identifiers are stored alongside your wallet history so both you and our support team can trace any transaction in question.
InstaPay / PESONet
Bank-channel transfers processed via InstaPay or PESONet generate reference numbers that we hold in your account ledger for the same reconciliation purpose.
COVERAGE SCOPE
Where This Policy Applies and What It Does Not Cover
This policy covers activity that takes place directly within your 80jilli account — registration, login sessions, lobby navigation, and transactions processed through our platform. It does not extend to third-party services you reach from our pages, and it does not override the privacy practices of payment providers such as GCash, Maya or GrabPay, who each operate under their own published terms. Understanding the boundary helps you know which entity to contact when a data question arises.
Account Access
Covered. Everything you do while logged in — game sessions, wallet moves, profile edits — falls under this policy. Your account dashboard shows the transaction and session records we hold.
Payment Transactions
Partially covered. We hold the reference data on our side; the payment provider (GCash, Maya, GrabPay) holds the credential and processing data on theirs under their own policy.
Site Content
Covered for analytics. We collect aggregated, non-personal data on which lobby areas are visited to improve navigation. Individual browsing within the lobby is linked to your session identifier, not shared externally.
Third-Party Services
Not covered. Links or embeds that take you outside 80jilli — including game studio pages or external payment portals — are governed by those third parties' own privacy documents, not ours.
ACCOUNT HOLDER RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the personal data we hold on your account. You can ask us to show you a summary of the data connected to your profile — this covers registration details, verified identity records and transaction history. If any detail is wrong, you can request a correction; for most profile fields, you can update these directly in the account settings page after logging in. Where a field requires our team to change it — such as a name correction that touches your identity verification record — submit a request using the contact path in the Support section and we will handle it in line with applicable rules. You can also ask us to explain why we hold a specific category of data, or to delete data that is no longer necessary, subject to any retention requirement imposed by the jurisdiction governing your account. We will not ignore a properly submitted data request; we aim to respond within a reasonable period and will tell you if a legal obligation prevents us from fulfilling part of a request.
Review Your Records
Log in and go to your account settings to see the profile and transaction data currently held. For a full data summary, submit a written request to our support contact.
Correct Account Details
Update editable fields directly in account settings. For identity-linked fields, contact support with your correction request and supporting documentation.
Raise a Data Question
If you are unsure why we hold a specific piece of data or how it is used, send a clear question to our support channel and we will explain the basis in plain terms.
Request Data Deletion
You may ask us to delete data that is no longer needed, subject to any retention period required by local law or payment-dispute resolution rules applicable to your account.
POLICY CONTACT
How to Reach Us About This Policy
If you have a question about how your data is handled — or want to exercise any of the rights described above — use one of the contact paths below. Include your registered account email and a brief description of your request so we can locate the right records without back-and-forth delay. Our team handles privacy questions separately from general account support to keep response handling focused.
Email Support
Send your privacy question or data request to our support email address shown in the Help section of your account dashboard after login.
Live Chat
For quicker initial contact, open the live chat widget available on the account pages. Describe your privacy concern and the team will route your case to the correct handler.
Account Help Centre
The Help Centre, accessible after login, includes a privacy request form where you can submit structured data access, correction or deletion requests with the fields pre-organised for review.
DATA HANDLING PRACTICES
How We Protect and Manage Your Data
Holding your data responsibly means more than a policy document — it means the actual practices in place around your account. We use encrypted connections for all account and payment interactions, so data moving between your device and our servers is not readable in transit. Stored account records are access-controlled, meaning only team members who need to act on a request can retrieve identifiable data. Retention periods are set by the combination of our operational needs and any applicable legal minimum; when neither applies, we do not keep data longer than necessary. Cookie settings you configure in your browser are respected by our session management. For data questions that cannot be resolved through account settings or support chat, a written request addressed to our privacy contact gets a documented response.
Encrypted Connections
All account sessions and payment interactions — including GCash, Maya and GrabPay transaction steps — run over encrypted connections. Data in transit is not exposed to interception.
Access-Controlled Storage
Account records and identity documents are stored behind access controls. Only team members handling a specific support or compliance task can retrieve your identifiable data.
Retention Aligned to Rules
We keep data for as long as your account is active and for any minimum period set by local law. Once neither condition applies, the data is scheduled for deletion.
Policy Updates
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top. Continuing to use the platform after a change is posted means you have had the opportunity to review it.
PRIVACY QUESTIONS
Frequently Asked Questions About This Policy
These are the data and privacy questions we hear most often from account holders in the Philippines. If your question is not covered here, use the contact paths in the Support section above.
What personal data does 80jilli collect when I register?
We collect the details you enter at registration — name, contact information and, where required, identity verification documents. Once you are active, session data, game interactions and wallet transaction references are also recorded against your account.
Does 80jilli store my GCash or Maya credentials?
No. We store transaction reference numbers and e-wallet type on our side for reconciliation, but your GCash, Maya or GrabPay credentials and account credentials are processed and held by the respective payment provider in their secured environment.
How can I see what data is held on my account?
Log in and open your account settings page — profile details and transaction history are visible there. For a full data summary beyond what the dashboard shows, submit a written request through our live chat or email support channel.
Can I request that my account data be deleted?
Yes. Submit a deletion request via the Account Help Centre or email support. We will process it subject to any retention period required by local law or by payment-dispute rules that apply to your transaction history.
Does this policy cover the game studios whose titles appear in the lobby?
No. Studios such as JDB, Bigtime Gaming, PlayStar and Microgaming supply game content to the lobby but operate their own data practices. This policy covers data collected by 80jilli through your account and platform interactions only.
How do I correct a mistake in my registered details?
Editable profile fields can be updated directly in account settings after login. For fields tied to your identity verification record — such as your registered name — contact support and submit the corrected information with supporting documentation for review.
Will I be told if this policy changes?
Yes. Material changes are posted on this page with a revised date at the top. We recommend checking this page periodically. Availability of the platform continues to depend on local law and eligible regions regardless of policy revisions.
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